How do i order otc items with aetna - These benefits are available to all members, not only pregnant women and new mothers, and may be redeemed at Walmart, Rite Aid, Dollar General, Family Dollar, and Fred's Pharmacy. Food and fresh groceries, such as meat, vegetables, and canned goods, are among the items you may purchase with your card.

 
 Orders can be placed by calling. 1-833-331-1573 (TTY: 711). Monday – Friday, 9 AM – 8 PM local time (except Hawaii), where you can speak to a live agent. You can also order 24/7 via our automated system. Please have your ID and order ready when placing your order by phone. . Ihop restaurant bronx ny

2021 Over-the-Counter. Item Catalog. CHA1000092-1-00121A. Please keep this valuable booklet nearby. You'll need it to look up the OTC items you want to order. It also contains step-by-step instructions on how to order online or by phone. 3. Two convenient ways to place an order. Choose the way that works best for you:Discover what eligible items you can buy with your Aetna Foods card! Stay healthy on a budget with Aetna's card perks. Stay healthy on a budget with Aetna's card perks. Lastly, explore the convenience of using your OTC card at Target , ensuring a seamless and accessible way to purchase health and wellness items.The OTC benefit offers you an easy way to get OTC health and wellness products by visiting one of thousands of retail locations. You can also order by phone at 1-877-200-3449 or online at cdphp.nationsbenefits.com. You order from a list of approved OTC items, and they'll be shipped right to your door.2023 Food, Over-the-Counter (OTC) + Utility Bill Credit Benefit. Members with the Food, OTC + Utility Bill Credit receive a single prepaid debit card to buy approved food and OTC items or pay approved utility bills. A specified credit amount is added to the debit card on the first calendar day of each month for using in approved ways.orders are not accepted under this OTC benefit. > Your order total will be applied to the benefit period in which the order is received. > OTC products are intended for member use only to help with a health or medical need. SelectHealth prohibits the use of this benefit to order OTC items for family members and friends.Your OTC allowance can be used on items like pain relief, cold and allergy remedies, first aid supplies, dental and eye care, vitamins and minerals and personal care items including sunscreen, lotions, and cotton swabs. Aetna Medicare Advantage members receive $30 to spend every three months. View the OTC catalog to get started.Your benefits allow for purchase of predetermined products and services included in your benefits. Please go to Aetna.NationsBenefits.com to order online and further information on your benefits. If you are a new member and need to activate your card, please activate the card by visiting Aetna.NationsBenefits.com /Activate.The benefit amount of $45 per calendar quarter may be used by the member in the quarter it is accrued. Any unused portion of the quarterly benefit may be carried into the following quarter; however, if the unused portion is not used during the following quarter, it will expire.A: If an order exceeds the available funds you have on your card, you must include a credit card number or enclose a check along with your order form. Cash is not accepted. If you do not include a payment method when your total balance due is more than your available OTC card funds, some items may be removed from your order. A physical OTC benefit card is provided annually to eligible members, along with a predetermined amount put onto the card that is only to be used for eligible OTC items. Depending on the health plan, funds are loaded or reloaded to the card on a monthly, quarterly, or annual basis. In today’s fast-paced world, online grocery shopping has become increasingly popular. With just a few clicks, you can have all your favorite items delivered right to your doorstep....There are several different ways you can access your OTC benefit: Call OTC Health Solutions at 1-866-298-0578. Place an order online throgh the OTC Health Solutions Member website. Pick up your OTC items at any … To create a Walmart.com account, follow these five quick steps: • Select the Account button in the upper-right corner of Walmart.com. • Click Create an Account. • Enter your name and email address on the sign-up screen. • Create a password and confirm it. • Select Create Account. Take charge with your member website. Your Aetna ® member website can help you understand your benefits, manage costs and take better care of your health. Use it to: View and pay claims. Get cost estimates for office visits and procedures. Track spending and progress toward meeting your deductible. Access your digital ID card whenever you need it.Call OTC Health Solutions at 1-866-298-0578. Place an order online throgh the OTC Health Solutions Member website. Pick up your OTC items at any participating OTC Health Solutions location. Click here to see a list of participating locations. If you have additional questions regarding your Over-the-Counter supplemental benefit, please call ...Get the Aetna Health℠ app. New users can register to access and existing members can log in to Aetna's secure member website to manage their health benefits. Track your claims, view your member ID card, refill prescriptions or find a nearby doctor or hospital.Jan 26, 2024 · About four out of five Medicare Advantage plans will pay for some over-the-counter (OTC) products. 1 Think of toothpaste, painkillers, supplements 2 and other items that keep you healthy and thriving. But, surprisingly, about 70% of that money goes unused every year. 3 It could especially help the one in three older adults who struggle with ... 5.Once the order is completed, you will have the choice to review the items in the cart or place the. order. •If you place the order without review, the system will give you a confirmation number and the. call will end. •You can review your order, edit the items, start over, place the order, or speak with an agent. Note:No, eligible items are determined by each health plan provider. Please contact your health plan provider directly or by using the phone number on the back of your Food & OTC Benefit Card to learn more about what is available to you. We do not have access to what is covered by each plan.We would like to show you a description here but the site won't allow us.2022 OVER-THE-COUNTER ITEMS CATALOG. Blue Shield of California Promise Cal MediConnect Plan (Medicare-Medicaid Plan) has contracted OTC Health Solutions to provide the over-the-counter (OTC) items benefit. Please keep this booklet handy. You'll need it to look up the OTC items you want to order. It also has instructions on how to order online ...Copays. You may have a small copay for some services or prescriptions. If you're unsure, you can check with Member Services. Just call us at 1-800-822-2447 (TTY: 711). Approval for services. Some services need approval, or prior authorization (PA), before you get them. We base all our decisions on whether the service is:You can obtain your OTC items at select approved participating OTCHS-enabled CVS Pharmacy® or Navarro® stores. To find your nearest location, go to …Call OTC Health Solutions at 1-888-628-2770 (TTY: 711). You can speak with someone live Monday through Friday, 9 AM to 8 PM. Place your order and we'll send your items to you at no extra cost. Quick tip. You'll need to order supplies for each benefit period by 11:59 PM of the last day of the month. If you don't use all the money in your ...You order from a list of approved OTC items, and OTC Health Solutions will mail them directly to your home address. How much is my OTC benefit? The amount depends on your benefit plan. Check your plan documents or call OTC Health Solutions at …Next. OTC items are not eligible for reimbursement if they are normally used for general health, are not used to treat a medical condition (e.g. toothpaste, mouthwash, lotion, shampoo) or are cosmetic in nature (e.g. teeth whitening products, wrinkle reducers). See additional examples in the OTC Chart. 5. Once the order is completed, you will have the choice to review the items in the cart or place the order. •If you place the order without review, the system will give you a confirmation number and the call will end. • You can review your order, edit the items, start over, place the order, or speak with an agent. Note: NEW 1/1/23: Order Over-The-Counter Items through CVS. Date: 12/20/22 . On January 1, 2023, Superior members will get over-the-counter (OTC) items through CVS and OTC Health Solutions® (OTCHS). The OTC Value-added Service* offers you three new easy ways to get generic over-the-counter health and wellness items. No prescription is …Over‑the‑counter (OTC) items: Benefit can be used towards the purchase of covered plan approved OTC items purchased either through mail order, in a ...Use your extra benefits. All Aetna MA plans come with extra benefits that are designed to help you achieve your best health. Make good use of them and you may find that you save money on your overall health care costs. If you’ve been paying for a monthly gym membership, you may be able to cut this expense. Most Aetna MA plans provide …2024 Aetna Better Health® of Florida Over the Counter (OTC) ... Please keep this valuable booklet nearby. You'll need it to look up the OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC ... The benefit lets you get over-the-counter items by going to any allowed stores ...member.aetna.comOver-the-Counter (OTC) Many non-prescription, over-the-counter (OTC) drugs, medicines and medical care items are considered eligible for reimbursement under health care Flexible Spending Accounts (FSA) and Definity / iPlan Health Reimbursement Accounts (HRA).Good nutrition is a big part of good health. Some members are eligible for a Healthy Food Card. This extra benefit is a special debit card we add money to. You can use the card to buy healthy food at local stores. To find out if you're eligible, you can call your case manager or Member Services at 1-800-279-1878.Covered OTC supplies can be paid using this card. Once the card balance is zero, the payment allowance likely ends. In addition to over-the-counter benefits, Medicare Advantage plans may offer extra benefits in 2024, such as: Vision (99% of plans) Dental (97% of plans) Fitness and health club memberships such as Silver Sneakers (99% of plans)up the OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. 2. 3. New! The OTC Health Solutions App ... The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday ...Ordering Your OTC Products Products: Available over-the-counter items include health and wellness products that do not require a prescription. Ordering: You can use this catalog and the attached form to mail in your order. You can also call us at 833-SHOP-OTC (833-746-7682) TTY: 711, or visit NationsOTC.com to order online.Key Offerings of the Aetna Extra Benefits Card. The Aetna Extra Benefits Card stands as a hallmark of Aetna's commitment to providing holistic healthcare solutions to its Medicare beneficiaries. Here, we'll delve deeper into the benefits and offerings of this unique card. 1. Over-the-Counter (OTC) Supplies.The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday, from 9 a.m. to 8 p.m. local timeCheck benefits. Medicare Advantage plans offer a wide variety of benefits such as dental, vision, and hearing coverage, concierge services, gym memberships and fitness benefits, and more.Just call CVS Specialty pharmacy at 1-800-237-2767 (TTY/TDD: 1-800-863-5488 ), Monday through Friday, 7:30 AM to 9:00 PM. They will help you fill the prescription. Here’s a list of specialty medications (PDF) . Your doctor may need to get prior authorization for some of the medications on this list.Get the Aetna Health℠ app. New users can register to access and existing members can log in to Aetna's secure member website to manage their health benefits. Track your claims, view your member ID card, refill prescriptions or find a nearby doctor or hospital.NEW 1/1/23: Order Over-The-Counter Items through CVS. Date: 12/20/22 . On January 1, 2023, Superior members will get over-the-counter (OTC) items through CVS and OTC Health Solutions® (OTCHS). The OTC Value-added Service* offers you three new easy ways to get generic over-the-counter health and wellness items. No prescription is needed, and ...OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. Through Aetna Better Health of Texas, we are pleased to offer you all the benefits of your health plan. For the full list of medical services refer to your member handbook. To view your OTC Catalog online please visit the applicable links below: Aetna® Medicare members: https://www.aetnamedicare.com/otccatalog To access your catalog ... Using your benefit allowance is easy and we encourage you to keep this catalog where it is easily accessible. This booklet includes an order form and postage-paid envelope for your convenience. You also have access to the personalized Benefits Pro Portal, making ordering even easier.To buy something from Amazon using an OTC (over-the-counter) card, follow these steps: Log in to your Amazon account and find the product you want to purchase. Add the item to your cart and proceed to checkout. On the payment page, select “Add a payment method.”. Choose “HSA or FSA debit card” as your payment method.With the rise of online shopping, it’s no surprise that Walmart has developed an online ordering system to make shopping easier for their customers. Walmart’s online ordering syste...• Once the order is complete, you will have the choice to review and edit the items in the cart, submit the order, or speak to an agent. Should you choose to speak to an agent, your items will not be saved and you will have to restart your order. 7 Youwill have the choiceto review the items in the cart or submit the order. The system will ...How do I order OTC items with Aetna? (and other the other companies listed above): These products are all provided at no extra cost but by using a credit / pre-determined allowance provided under the benefit. The orders will be shipped to their home at no extra charge. There are two was that members of this program can submit their prescription ...Yes. When recommended by a health care professional for a medical condition, the cost of a portable or permanent unit is a qualified medical expense. Retain evidence of medical necessity (e.g., prescription, doctor's note) with the receipt. For permanent units, see Capital expenses. Air filter.How to place an order by phone (IVR system): Call OTC Health Solutions (OTCHS) using the phone number on file. Once the system locates your account you will be asked to input your date of birth in MMDD format. Account authentication process will start and the system will verify the name and address on the account.balance due is more than your available OTC card funds, some items may be removed from your order. If that is the case, our team will contact you to ... If you have questions about your OTC order, please call NationsOTC at 1-833-SHOP-OTC (1-833-746-7682) TTY:711. Member Experience Advisors are available Monday- Friday between 8 a.m. and 8 p.m ...We would like to show you a description here but the site won’t allow us.If you prefer a more personal touch, you can order your OTC products by phone. Aetna provides a toll-free phone number where you can speak to a dedicated representative who will guide you through the ordering process. They can assist you in selecting eligible products, answer any questions you may have, and ensure a smooth ordering …Eligible health plan customers can use their OTC Network benefit to buy eligible items on Instacart. Using your OTC Network card on Instacart How to add your card. There are 2 ways to add your OTC Network card as a payment type. Add a card from the eligibility email— Open the email from your provider. Select the Get Started button. If you don ...If you don't receive your OTC order within the estimated timeframe, please call CenterWell Pharmacy for more information at (TTY: 711), Monday - Friday, 8 a.m. to 6 p.m. EST. South Florida, West Florida, Central Florida, and Atlantic Coast. CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a ...Not all items are available in stores. Items marked with a “🚚” in the catalog can only be ordered over the phone or online. Is there a limit on the number of items I can order? There is no limit on the number of items you may order. You can order up to three of the same item, per month. There are some items that have special limits.Eligible Aetna members can use the Healthy Foods Card like a regular debit card at participating stores. The card is accepted at a wide range of stores nationwide, including grocery stores, pharmacies, and online retailers like Amazon. The card covers various nutritious food categories, including fresh produce, dairy products, whole grains ...Keep this catalog for future orders. aetna.nationsbenefits.com. aetna.nationsbenefits.com. 6. Ordering OTC products has never been easier. Mail • Select the items you would like to buy • Complete the order form in the back of this catalog • Send your completed order form using the postage-paid Your pharmacy benefits do not cover medications given in a doctor’s office. Your medical plan may provide coverage. What you thought was a medication is a medical device. For example, a glucose monitor is a device, not a medication. Your medical plan may provide coverage. There are over-the-counter medications that work the same way. Once an order is placed, returns or exchanges are not allowed for OTC items. This policy ensures that members receive the items they need in a timely manner and helps to streamline the ordering process. If a member needs to cancel an order, they have the option to do so within one hour of placing it.5.Once the order is completed, you will have the choice to review the items in the cart or submit the order. •If you submit the order without review, the system will provide a confirmation number and the call will be disconnected. •If you want to review your order, the system will allow you to edit the items, start over, submit1. Visit your doctor, show your ID card —you may have a copay. (Out of network, you may need to pay the full amount.) 2. Doctor files your claim (Out of network, you file your own claims.) 3. Plan pays the doctor any amount it owes based on the negotiated rate (Out of network, the plan pays you back what it owes, up to the "reasonable and ...Eligible Locations For Using Aetna OTC Card. Your Aetna OTC card is accepted at a variety of locations, ensuring flexibility and convenience in managing your health needs. [2] Major Pharmacy Chains: CVS, Walgreens, and Rite Aid are just a few of the major chains that accept the Aetna OTC card. Copays. You may have a small copay for some services or prescriptions. If you’re unsure, you can check with Member Services. Just call us at 1-800-822-2447 (TTY: 711). Approval for services. Some services need approval, or prior authorization (PA), before you get them. We base all our decisions on whether the service is: A garnishee order involves a court-ordered garnishment of a debtor’s wages or property in order to collect a debt. Unpaid wages, bank accounts and some personal property are the us... 5. Once the order is completed, you will have the choice to review the items in the submit the order. • If you submit the order without review, the system will provide a confirmation number and the call will disconnect. • If you want to review your order, the system will enable you to edit the items, start over, submit the A physical OTC benefit card is provided annually to eligible members, along with a predetermined amount put onto the card that is only to be used for eligible OTC items. Depending on the health plan, funds are loaded or reloaded to the card on a monthly, quarterly, or annual basis.Shop online. By phone: Call 1‑877‑204‑1817 (TTY: 711) and speak to a representative who can assist you with your order. Orders placed online or by phone …Inspira Financial — for your health and wealth. Millennium Trust Company and PayFlex have joined forces under one banner to become your devoted partner for health, wealth, retirement, and benefits. We work with both businesses and individuals to create financial services and solutions that will help you prepare for the future — and make it ...Get Started Today! Click the button below to login to your Benefits Pro Portal, or call us at 866-413-2582 (TTY: 711). Benefits Pro Portal. Use your Anthem HealthKeepers OTC benefits card to access hundreds of approved brand name and generic health and wellness items.How to place an order by phone (IVR system): Call OTCHS at 1-833-331-1573 (TTY: 711). Once the system locates your account, you will be asked to input your date of birth in MMDD format. The system will verify the name and address on the account. You need to select the numerical portion of the item code.Aetna OTC Login: How to register for Aetna OTC Order Online Login? ... Visit the store and look for items with an "OTC" label on the shelf. These are the items that are covered by your OTCHS benefits. You can also use the online catalog or the mobile app to browse the eligible items before you go to the store. 3. At checkout, swipe your ...As a UnitedHealthcare member, you get access to benefits that can help you live a healthier lifestyle. Best of all, your benefits are applied instantly! To view the benefits you are covered for and how you can spend, log in here. Healthy Benefits Plus is a sponsored program that provides an allowance on approved over-the-counter products and ...OTC allowance. Your FHCP Medicare plan gives you a $75 allowance every quarter for over-the-counter (OTC) items, such as vitamins and aspirin — at no cost to you. Ordering is quick and easy: 1. Select what you want to order from the enclosed catalog. 2. New for 2021, order online at. fhcpmedicareotc.com. 3.Log in to your secure online account at Aetna.NationsBenefits.com to place your order. If it’s your first time, register for an online account using your Aetna® …So what can I buy? A lot. The list includes: health plan copays and deductibles; health insurance premiums; prescription drugs; laser eye surgery; dental care; eye exams; and oxygen equipment.1-833-331-1573 (TTY: 711). We experience high call volume the first and last weeks of the month. Your OTCHS order can be placed at any time during the month. Monday - Friday, 9 AM - 8 PM local time. Please note that the regular retail price in-store may vary. You will receive the generic equivalent of all items.... order are maintenance drugs that you take on a regular basis for a chronic or ... Tobacco cessation prescription and OTC drugs. Covered services include FDA ...Your FSA funds can help reduce the spread of infection and keep you safe from bacteria and germs. FSA-eligible items include masks, disinfections, hand sanitizer, and more. Tazza Extreme Hand ...• If you submit the order without review, the system will provide a confirmation number and the call will disconnect. • If you want to review your order, the system will enable you to edit the items, start over, submit the order or speak with a representative. Note: Should you choose to speak to a representative, your items will not be saved.Orders can be placed by calling 1-888-628-2770 (TTY: 711). You can speak to a live agent Monday to Friday, from 9 AM to 8 PM CST. Please have your Medica member ID and order ready when placing your order by phone. …1. To place an order, press 2. To track your order, press 3. Call OTC (OTCHS) number. To cancel an order, press 4. To report an issue with your order, press 5. To order a catalog, press 6. 2. Once the system locates your account you will be asked to input your date of birth in MMDD format.More About United Healthcare • How do I use my UnitedHealthcare OTC card at Walmart?It’s easy to use your $25 a month benefit. View a full catalog (PDF) of covered items and instructions on how to order. Options include: Order online or on the OTC Health Solutions mobile app to have items shipped to your home.; Order by phone at 1-888-262-6298, Monday through Friday, 9 a.m. to 8 p.m. Eastern to have items shipped to your home.; …Anyone who has an Aetna health insurance plan and wants to purchase over-the-counter (OTC) items can benefit from the Aetna OTC CVS catalog. 02 This catalog is especially useful for Aetna members who want to conveniently order and receive OTC products such as medications, personal care items, and health supplies.OTC Benefits. Quick and Easy way to order OTC Drugs and Supplies at NO COST to you, based on plan selection and county. Members receive a monthly Over-the-Counter allowance of $35 to $125 every month based on plan and county. Choose from 19 different categories of products and supplies from OTC Online or our Catalog. English Catalog.

You may call OTC Health Solutions at 1-888-628-2770. TTY users shouldcall 1-888-628-2770. Hours of operation are from 9 a.m. to 5 p.m., Monday through Friday. If you need to speak with an Aetna Better Health of Virginia (HMO SNP) Member Services representative, please contact 1-855-463-0933. TTY users should call711.. Non vbv ccs

how do i order otc items with aetna

AetnaMMP.NationsBenefits.com to place your order. • Select the items you would like to buy and follow the instructions for checkout and payment. Online NationsOTC is your exclusive OTC delivery service. You may use the NationsOTC Home Delivery section of this catalog. Or go to AetnaMMP.NationsBenefits.com to search by product or UPC code.Your pharmacy benefits do not cover medications given in a doctor's office. Your medical plan may provide coverage. What you thought was a medication is a medical device. For example, a glucose monitor is a device, not a medication. Your medical plan may provide coverage. There are over-the-counter medications that work the same way.Or you can order at any time via our automated interactive voice response (IVR) machine. Just have your member ID ready when placing your order. In store: See the OTC Item Catalog (PDF) for instructions on how to pick up your items in store. Or learn more by calling OTC Health Solutions at 1-888-628-2770 (TTY: 711). You can call Monday through ...5.Once the order is completed, you will have the choice to review the items in the cart or submit the order. •If you submit the order without review, the system will provide a confirmation number and the call will be disconnected. •If you want to review your order, the system will allow you to edit the items, start over, submitYour Aetna ® prescription drug coverage comes with powerful coverage that, when used correctly, can help you save money. This video will help you better understand how to get the most coverage and savings out of your plan. First, you'll need to understand how your medications are priced.Moms who recently had a baby can receive a box of items for themselves and their new baby. The New Moms Box is different from the OTC benefit. You’ll automatically get this box if you are actively connected with your case manager. You don't have to call or place an order to receive this box. Inside the New Moms Box, you’ll find:up the OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. 2. 3. New! The OTC Health Solutions App ... The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday ...You can also order by phone or in store. Get the things you need. Every month. In store or delivered to your door. As a CVS Health company, we’re offering you this $25 OTC benefit as part of your Aetna Better Health® benefits. You can use the money to spend on a variety of health products, like:As part of your health plan, you have credits to spend on over-the-counter (OTC) care products through Optum® Personal Care Benefits. Shop online or through the catalog and get items delivered to your door. It's all included in your plan at no cost to you.•If you submit the order without review, the system will provide a confirmation number and the call will be disconnected. •If you want to review your order, the system will allow you to edit the items, start over, submit the order or speak with a representative. Note: Should you choose to speak to a representative, your items will not be savedup the OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. 2. 3 New! The OTC Health Solutions App ... The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday ...Use this to place an OTC order between January 1, 2023 and December 31, 2023. Please keep this valuable booklet nearby. You'll need it to look up the OTC items you want to purchase. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. 3.5. Once the order is completed, you will have the choice to review the items in the cart or place the order. •If you place the order without review, the system will give you a confirmation number and the call will end. • You can review your order, edit the items, start over, place the order, or speak with an agent. 5. Once the order is completed, you will have the choice to review the items in the cart or place the order. •If you place the order without review, the system will give you a confirmation number and the call will end. • You can review your order, edit the items, start over, place the order, or speak with an agent. Note: To order a catalog, press 6. You will have the choice to. Thank you for calling OTCHealth Solutions! review the items in the cart or submit. Should you choose to speak to an agent, your items will not be saved, and you will have to restart your order. Enter the numeric portion of the the order. item code.Orders can be placed by calling. 1-833-331-1573 (TTY: 711). Monday – Friday, 9 AM – 8 PM local time (except Hawaii), where you can speak to a live agent. You can also order 24/7 via our automated system. Please have your ID and order ready when placing your order by phone.Request an information kit. Each kit contains helpful details about your selected plan's benefits and covered drugs, along with other important information. Complete the form below so we can mail you an information kit. Please allow 7 to 15 business days for delivery. All fields marked with an asterisk (*) are required.Eligible Locations For Using Aetna OTC Card. Your Aetna OTC card is accepted at a variety of locations, ensuring flexibility and convenience in managing your health needs. [2] Major Pharmacy Chains: CVS, Walgreens, and Rite Aid are just a few of the major chains that accept the Aetna OTC card.NationsOTC offers easy and convenient ways to order over-the-counter products. Member receives their OTC benefit information from their plan. Member chooses to order online, by phone, mobile app, or mail. Member places their order for approved OTC products. Order is shipped with nationwide 2 business day delivery at no additional cost..

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